Managed IT Services
With the Managed IT Support service, we take on full management of your IT infrastructure, allowing you stay on target to meet your business goals. Prices start from $30.00 per user device a month depending on your infrastructure and the level of cover you require. The service works extremely well for companies with more than five staff and for companies with larger IT infrastructures.
License Management
Similar to the Asset Management we run a live register of all the software licenses you own and who is using them. As your business grows it can be easy to forget who is using what licenses. As staff leave and new staff join, we'll ensure that licenses are re-distributed to staff, so you don't end up buying more licenses then you need.
On Site Visits
We have a standard Service Level Agreement in place for all clients that use our Managed IT Support service but are more than happy to tailor this to each of our customer's needs. The service level agreement will include details of response and completion times for all IT issues and feature requests
Data Recovery and Back Up Plan
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Unlimited Priortized Support
As part of our Managed Support Service you'll receive prioritised support over our Pay As You Go customers. You'll also gain access to our customer portal allowing you to log and monitor all tickets with status and resolution notes. Support is typically carried out remotely using the latest remote access software.
Real - Time Monitoring
Using the latest technology, we provide real-time monitoring on all PC's, laptops and servers. This allows us to identify potential issues before they become an issue and act on them appropriately.
Asset Management
As your IT infrastructure grows, it can be difficult to keep track of your equipment. When was it purchased? When does the warranty expire? When should we replace it? As part of the support service we maintain a live register of all your IT assets, so you don't have to. We can then advise when equipment should be serviced or replaced, allowing your business to budget for any replacement equipment.
Our support team helps business focus on business
Reasons Why You Choose us
Friendly, Local technicians who value you name
Continual performance monitoring will proactively assess and address issues that impact productivity and security across your infrastructure.
Organized, accountable problem solving
A full suite of vulnerability scanning tools, risk remediation and more ensures end-to- end threat management for your entire organization.
Reliable, Trust Maintenance for all Technology
A full suite of vulnerability scanning tools, risk remediation and more ensures end-to- end threat management for your entire organization.
Request a Service that you needed
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